Personal Assistant

Personal Assistant (Temp)

Contract length: 3 Months

Location: London

Department: ISS

Job type: Contract

Your role:

ISS is a multi location business, with teams across UK, India and Europe. Encompassing our Advisory, Personal and Workplace Investing Businesses, supported by COO, Marketing, GDW, product and FIL Life.

This role is predominantly supporting the Head of Market Data. The Market Data team is pivotal within the organisation and manages the strategic relationships, contracts, and tech initiatives within the market data space at Fidelity. Additionally the role is required to support two other department heads (Operating Model Design and Transfer Agency), and a Fidelity board member. 

• Extensive diary management – effectively manage up to four diaries with responsibility for ensuring clarity on the purpose of meetings scheduled.

• Arranging internal and external meetings, conference calls, video conferences, hospitality and events.

• Preparing agendas and issuing papers for regular management meetings and Monthly Forums.

• Managing telephone traffic and other correspondence, including effective escalation as required.

• Scheduling and booking travel and meeting itineraries (using the FIL travel management company) - provide comprehensive details of arrangements, including providing contingency contact numbers in case of unexpected changes or delays to plans.

• Provide other administrative support, including processing invoices and expense claims on a regular basis.

Key Skills

• Previous PA experience

• Financial services background would be helpful, ideally within a global organisation

• Excellent organisation skills and the ability to manage multiple tasks simultaneously 

• Strong written and verbal communication skills, exceptional organizational skills, good analytical skills; attention to detail and consistent follow through skills

• Ability to communicate effectively and professionally with people of all levels and to understand and communicate complex messages both to and from those supporting

• Ability to quickly gain knowledge of the business to make appropriate judgements on key issues

• Software skills will be required in Word, Excel, PowerPoint and Outlook

• Ability to work under pressure and to tight deadlines is essential

• Takes ownership of issues to resolve them – gets work completed accurately

• Demonstrates ability to take tasks on using initiative, providing practical ideas and suggestions

• Reacts to change quickly, and as a positive challenge

• Able to collate complex information in documentary form and offer solutions for presenting this information clearly and logically to the end user 

• Confident, with a pleasant, professional manner 

• Ability to demonstrate initiative, prioritise work appropriately and work with the minimum of supervision

• The ability to handle confidential information and demonstrate discretion is essential.

Why Fidelity

Fidelity International offers investment solutions and services, and retirement expertise to more than 2.56 million customers around the world. As global leaders, operating in more than 25 locations and with $783.6 billion in total assets, they continually push the boundaries of technology to build an even stronger business. 

Rewards and benefits 

As well as the prestige of working for a global financial services player, you’ll work with some of the smartest tech, expanding your skills and building your experience.  Also, as a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life.

Inclusion and diversity

Fidelity is proud of its achievements as an equal opportunities employer. They care deeply about creating a supportive place where all people feel valued and free to be themselves. A commitment to Diversity and Inclusion is not only right, it's critical for a healthy culture and leads to better business outcomes. That’s why Fidelity has an environment where all differences are welcomed and celebrated.

The Randstad companies are responsible for finding and contracting talent for project roles at Fidelity International. If you are selected for a role, you will be employed by a Randstad company, and will not be an employee of Fidelity International